Refund policy
RETURNS & REFUND POLICY
Effective Date: 30.01.2024
- All Items Are Final Sale: We take pride in delivering quality products at JUCRAFT. Please note that all items purchased through our platform are considered final sale. Unfortunately, we do not offer refunds or accept returns for any reason other than those outlined below.
- Damaged Items: In the rare event that you receive a damaged item upon delivery, we are here to assist you. Please contact our customer service team promptly by emailing us at hello@jucraft.com. Provide your order details and attach clear photos of the damaged item(s). We will work diligently to address the issue and provide a resolution.
- Contact Information: For any concerns or inquiries regarding your order, please reach out to our customer service team at hello@jucraft.com. We appreciate your understanding and thank you for choosing JUCRAFT.
Note: JUCRAFT reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Please review this policy periodically for any changes.